Our Return Policy
ATTENTION
Return/Refund Policy
A valid receipt, dated 30 days or less.
Purchases made with debit/credit card must be refunded to that card.
ANY purchase made by check is refundable after 14 days.
All items being returned must be in resale condition with the original packaging.
25% restocking fee on ALL special orders and/or returns over $100.
FINAL SALE on: products that have been cut (PVC, Rope, Cable Tubing, Hose, Fuel Line) and Clearance Items.
Shipping Policy / Delivery Policy
Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
Shipping & Handling Costs*
Costs for these services will be determined at the time of purchase or shipment.
*Please note that all shipping costs are non-refundable. In the event of a return or exchange, only the cost of the item(s) will be refunded, and the original shipping charges will not be reimbursed.
Thank you for your business and
adherence to our policies.
Solenberger's Hardware
Winchester, VA